Baymont by Wyndham Golden/Red Rocks

Pleasant
Traveller Type: family with young children

Disappointing
Traveller Type: family with young children
  : The last minute rate was reasonable.
  : The bed was worn and lumpy. The hair dryer was broke and in pieces on bathroom counter. The room was not cleaned everyday. We had to ask for clean towels every evening so used ones sat in bathroom corner for three days. The water was extremely HOT, burn danger for little ones.

Poor
Traveller Type: young couple
  : Location was ideal. Easy to find and close to the family we came to visit
  : The front desk workers were rarely available and unfriendly. Upon our initial arrival, I walked in the front doors to check us in. The front desk worker sat in her chair, directly behind the OPEN counter area (I could see her perfectly from the other side of the desk) she was on her phone, looking down at it to watch something. She did not acknowledge me after I stood for a few seconds. After about 10 seconds, WITHOUT EVEN LOOKING UP TO MEET MY EYES, she says "just a minute". We should have left then, and I wish we had.The area around the pool was DANGEROUSLY slippery, once your feet were wet. The first night we stayed, we both slipped, my wife narrowly escaped a bad fall because she happened to slip right by the railing in the shallow end. Had that railing not been there, it could have been a trip to the hospital. We watched other pool patrons slip and fall HARD. This kept us from enjoying the pool & hot tub the rest of the time we stayed.Our mattress was so uncomfortable, we could feel coils in our backs. Upon further inspection, we found that the pillow-top was on the bottom side, having been flipped. Pillow-top mattresses are not meant to be flipped. This only told us that the pillow-top side must have been nasty and stained. We had to request a new room. During the switch from the first room to the second, we left a new sweatshirt hanging in the closet area. Upon discovering this merely 2 hours later, we asked at the front desk. They could not produce the sweatshirt, claiming it must have been thrown away.The room we were moved to DID have a more comfortable bed (pillow-top side up) but the shower would not drain, leaving you standing in 3 inches of water by the end of your shower. Also, the ceiling in the shower was wet, dripping cold water on you as you showered.The continental breakfast was meager to begin with. The only protein available was 2 oz peanut butter cups.

Good
Traveller Type: family with young children

Very Good
Traveller Type: review category business travellers

Poor
Traveller Type: young couple
  : Convenient location
  : The people in the room next to us for both nights was very loud. They argued and fought and had a barking dog. I think it was the family that owned or worked at the hotel. Slamming doors constantly. Strange cooking smells also.

Good
Traveller Type: review category business travellers

Good
Traveller Type: family with young children
  : There was a super friendly woman working the breakfast with her teenage son and daughter. They were so nice. The other employees we encountered working the front desk were mediocre. One woman was glued to her phone and had no personality, although she did respond and hand me a few towels when I asked for them. Good enough for a 2 star motel.
  : We wished there was an elevator. I realize that is not the employees' fault or something to be easily changed. We have three small children and had seven pieces of luggage. Was tricky to carry it all up two flights of stairs. I also stopped to help two elderly ladies up the stairs with their bags at one point. We also didn't like that the side hotel door had been propped open one evening when we walked by it. Seemed to lack security. Also, when we exited that side door at one point during our stay, a glass bottle came hurling our way, seemingly out of nowhere, and barely missed us as we walked by with our 5 year old. It landed on the pavement and shattered a couple feet in front of us. That was a little strange.