ROOST Rittenhouse

Wonderful
Traveller Type: young couple
  : Location was perfect- central to restaurants and shops, attractions, and short subway ride to Lincoln Financial Field.
  : Loud in evenings until late due to “rooftop” pool at Sonesta. New/improved windows might help reduce noise, if that’s a possibility (might save energy too, as the sun coming in during the morning warmed up the room quite a bit too).

Fair
Traveller Type: solo traveller
  : There were a lot of good things about the apartment: 1. A very convenient and safe location near Rittenhouse Square.2. Very warm and welcoming staff, especially at the front desk.3. Helpful housekeeping.
  : There were very inconvenient things, especially during a winter stay that was almost 2 weeks:1. There was a heating problem in the building. My apartment was freezing cold in both the bedroom and bathroom, relegating me to sleep on the couch so I wouldn't have chattering teeth. I asked staff if the heat could be adjusted but they said it was a building-wide issue (and were themselves wearing coats and gloves).2. The windows were all painted shut. It would be impossible to have Ingress or egress in case of an emergency. Not sure if this was code compliant, but it seemed scary.3. No laundry detergent. No dish soap. No sponge. Small necessities that make an apartment stay complete.4. I spoke to Seamus Gallagher (a member of management) about the issue with the heat. After spending $2500 to stay there, I was surprised by his rudeness and lack of decency. He even tried to gaslight me into thinking that raising these issues was my fault. : /

Good
Traveller Type: family with young children
  : Location and staff were a highlight. Lisa at the front desk was friendly and helpful. The room is as pictured.
  : The room was on the second floor and had a lot of noise from the restaurant generator next door. The heating unit caused the whole room to rattle and shake, which did not make sleeping very easy. Not a good fit for light sleepers. Kitchen was ok for heating up small things but not for cooking a full meal, hotplate only.