Embassy Suites Kansas City Plaza

Pleasant
Traveller Type: family with young children
  : Suite, pool, hot tub, parking garage, game room, breakfast included
  : Full size beds in a room that could've accommodated queen or king. It was hard to fit the whole family comfortably which was the purpose of staying in a suite. The hot tub wasn't hot and the water splashed up and hit us in the face repeatedly. I’ve never seen a hot tub like that. Parking was over $20 a day. Why don't they just add it to the price of the room? Otherwise we feel ripped off especially when there's nowhere else to park . The game room is a wonderful idea, but 95% of the games didn't work and took our money. Disappointed kids. It was nice to have hot breakfast included, but most of the hot food was barely edible. Everything from tables to floors to counters to carpets were dirty and sticky throughout the hotel. Other guests were saying the same thing.

Poor
Traveller Type: young couple
  : There was no restaurant in the hotel. The breakfast was just barely edible. There was no coffee service available in the lobby and it was shut down at 9 am un the breakfast area. The hotel was old and paint and wallpaper peeling. Bathroom needed serious updating. On site parking was an additional $20 a day and there was no where else to park close by.

Very Poor
Traveller Type: family with young children
  : The location is was good thats about all
  : El cuarto estaba sucio el baño tenia mold y la tina estaba tapada nada de limpieza

Poor
Traveller Type: young couple
  : it was clean
  : it looks like it is falling apart.the garage has a huge leak, our room had a hole in the ceiling the fire equipment had the glass broken outwe had to use the stairs because the 3 elevators were packed alwaysthe stairwells had trash in them, almost every floorthe breakfast was awful happy hour was limited and the line was forever

Disappointing
Traveller Type: family with young children
  : Breakfast was except able.
  : The kitchen needs to be open at dinner. Carpet needs to be pulled in room,cabinets and drawers raggedy with scratches everywhere,floors had big stains,wall paper peeling,drawers hanging out not able to shut

Disappointing
Traveller Type: solo traveller

Poor
Traveller Type: family with young children
  : close to downtown, easy drive. it had a pool, breakfast buffet
  : you had to pay for parking, homeless people living right in the lot next door. signs saying park at your own risk. rooms we very old and run down, the restaurant wasn’t open at all. our pullout bed hadold sheets still in it. I asked for sheets for the bed and they were thrown into the room. not nicely all a mess

Very Good
Traveller Type: with friends
  : Easy location, desk staff very friendly and helpful
  : Kitchen staff was rude, I have stayed at other embassy suites and the breakfast was amazing the breakfast here was not , for the price of a room I thought it would have been much better, disappointed, but it did not spoil my trip