Mule Deer Cabin (4-538)

Very Good
Traveller Type: with friends
  : loved the master bedroom and the fireplace. loved the nature all around
  : vacuum cleaner didn’t work. there were ants but we got some traps and it was fine after that

Good
Traveller Type: family with young children
  : The master suite is awesome, especially the bath tub. The beds and furniture are really comfortable. The location is nice and really quiet.
  : The kitchen does not have a lot so if you are planning to cook or entertain, plan on bringing a lot to augment, including a cutting board, wine glasses, etc. There is also no ironing board. In general it could use a little maintenance. The fireplace was not functioning and the drier was out of order.

Disappointing
Traveller Type: family with young children
  : the white towels were very nice.Vacasa had good customer service; management was most accommodating regarding my concerns with this property.
  : - the entry code was wrong as well as the type of entry box description- several shades were held together with blue masking tape- the dryer did not work (no instruction manual either); few cheap wire hangers to hang wet clothes- downstairs bunk bed cover was stained (Shout stain remover would have been an easy wash)- kitchen was barely functionally

Wonderful
Traveller Type: family with young children

Okay
Traveller Type: family with young children
  : The property itself was nice
  : We arrived at 330, 30 minutes before check in, and they were still cleaning, she advised to come back at 4pm. We came back at 445, (45 in after check in) and they were still cleaning. The cleaning person advised us that the washer was not working, and shortly there after a maintenance person arrived, asking if we preferred he come back the next day while we were gone to work on the washer, and i said it was OK. We were gone most of the next day, and he never came to look at the washer, and no one called or left a note. We arrived and found that there were no paper towels, only 2 beach towels (for an 8 person capacity facility). We attempted to use the gas grill to find out the propane tank was empty. There was a broken wine glass on arrival, and broken strainer. We called customer service, and they came out with paper towels, and beach towels. They did not come to attempt the washer until the night before check out. They did not deliver propane for the gas grill until the night before we left. Overall the place was nice, however the frustration is when you come to a home rental, we should expect to receive basic household items to start you off with, like papertowels, beach towels and salt. If these items will not be provided, then it should indicate on the site while booking, so the renter is prepared when they arrive. It almost appeared as though the property was not being managed on a regular basis. If the washer was not going to be made available, then a notice to the renter should have been given, by email or text, prior to arrival. Lastly regarding the pool, beach, and activities, when promoting these as being located near the property, it would have been nice to know that the pool is a 10 minute drive, marina is a 10 minute drive, ETC. Instead of just saying that it is on the property location.