Best Western Miners Inn Yreka

Very Poor
Traveller Type: Traveling as Couple
  : We booked through Booking.com on the road and used our credit card got charged for the room BAD Mistake Got a confirmation all was well. Welcome! Got to property and were informed there was NO room Teri said we should have called them directlywe needed to dispute with Bookings.com Teri said that Booking.com didnt have correct info WHOSE FAULT IS THAT? THE Best Western Their sold out parking lot was EMPTY Obviously this property wasnt releasing rooms due to low staffing SO WE WENT UP THE ROAD TO THE HOLIDAY INN Amazing, clean and great breakfast WE ARE DISPUTING THE CHARGE TO OUR CREDIT CARD Do not use this property!!!!
  : Everything

Very Good
Traveller Type:
  : Room was lovely. Staff was pleasant and helpful. I felt safe. Breakfast was good.
  : Mattress is older and sags on each side. Needs to be replaced.

Fair
Traveller Type: Solo Traveler
  : The room was clean, the bed & bedding were good, the location was perfect considering the mileage I'd driven that day (and the preceding 6 days). The room's lighting and furnishings were good. The room's size was surprisingly large.
  : The room's door was not closed when I arrived. The toilet seat was missing one of its two fasteners, and the other one was loose. The TV did not work. The check-in featured a perfunctory explanation of the room's location, wifi login, etc, from a robotic clerk. When I went back to the office to talk about the TV problem, I was told they knew about it, that they were in the process of replacing that problematic brand of TV, and that I should "jiggle" the controls on the side of the TV and ignore the remote. That didn't work, and the only way to shut the TV off was to unplug it.

Good
Traveller Type: Solo Traveler
  : Just a standard American motel in a sleepy town

Disappointing
Traveller Type: Traveling as Couple
  : sheets and comforter have spots on them, the outside, stairs, etc were filthy! Our room key didn't work the second day, didn't find out until we tried to enter the room that night, had to go back to the desk to get it recoded. This hotel is very tired, in need of an update!

Very Poor
Traveller Type: Business Traveler
  : nothing
  : Some of the staff was rude, they acted like I was causing trouble when I asked for help. I changed rooms the first night because the room looked dingy, the next room had a broken refrigerator that I called 3 times in 2 days to fix, the carpet was sticky from not being cleaned, the curtain was broken and I had to clip the curtains closed with one of my clips I had on a business package, the bathroom curtain looked like it had not been washed in a month, I wondered if my sheets were clean. The air conditioning smelled. The bed was completely uncomfortable, I kept rolling off the edge because it was so worn down. My room was upstairs and they had no elevator, so I dragged my luggage up myself, to stairs looked like they needed a good steam cleaning (first sign of lack of regard for their patrons, dirty stairs). I was supposed to stay 3 nights and checked out after night 2 when my refrigerator was still not fixed. I insisted on a discount and they gave me a big discount of $40, I should have insisted on a full refund, but I didn't want any more hassle. Overall, this was the WORST hotel experience I have had for a very very long time. I will not go back to the Best Western in Yreka, and honestly, will hesitate to ever stay at a Best Western again.

Pleasant
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Family with Young Children
  : Large rooms, comfy bed, plenty of amenities, muffins in the front lobby were nice, easy access to take care of pet needs, pleasant staff.
  : Dog poo bags were empty; thank goodness we had our own. Pools and hot tub closed when weather was very hot.

Fair
Traveller Type:
  : Lots wrong with this hotel because the transition of ownership made it hard for staff to do their jobs effectively! Its struggling to keep up with Best Westerns standards. The manager and hotel employee were all helpful during our extended stay!

Fair
Traveller Type:
  : The room size
  : They are going through owner transition and are experiencing some previous owner irresponsibility. Current owner is doing what he can to make sure hotel is being supplied with what we as guest are needing/paying for!