Jackson Hole Vacation Condominiums a VRI resort

Pleasant
Traveller Type: review category business travellers
  : I would give that condo itself 10 starts, but our check-in experience influenced my overall score (see below). The condo itself was great! A loot of space, nice big windows with comfortable sitting places next to them. A washer and a dryer in the bathroom. The kitchen had literally everything you can think about, including numerous tools like a pizza cutter.
  : Due to lack of communication our check-in experience was a disaster, and we had to spend extra $180 to stay in a different hotel for the first night. The issue is that what you see in the booking.com app after booking is: 1) an address, 2) gps coordinates of a _different_ address, 3) information that check-in time is between 4 and 5 pm - yes, one hour. If your arrive after dusk you find: 1) a completerly dark business building looking abandoned - via the address, 2) numerous residental condos via GPS coordinates, 3) lack of any response in the messanger, 4) a robot response via phone saying that the office works until 5 pm, and that they would start picking up the phone on the next business day. Later, it turned out that the first address (starting from 4010) was where actually their office was located amoung many other small businesses. If we were able to find the closed office in the dark, there were instructions on the door on how to get in to the condo for late check-in (the GPS coordinates were for the condo itself). But since noone was availble to give us more details we could not find this closed office door with information in the complete darkness.

Pleasant
Traveller Type: review category business travellers

Wonderful
Traveller Type: review category business travellers
  : Very clean, nice location and view, fireplace, well equipped, very comfortable place. Overall, better than expected!
  : Decoration could be a bit modernized.

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: review category business travellers
  : Location is ideal for JHMR. Just 4 miles away. This is an older condo but it is perfect for a ski getaway. Clean and the staff was excellent.
  : Honestly no complaints. Again an older condo and eventually will need some updating.

Good
Traveller Type: family with young children

Wonderful
Traveller Type: young couple
  : Pretty much everything, the wifi was 100 maps and worked really well .Nice and clean, no odor.
  : the toilet wobbled.

Good
Traveller Type: family with young children
  : Rooms are clean. Compliment breakfast. Friendly staff.
  : I had to change to a different room because I was not able to lock the door to go out.

Very Poor
Traveller Type: young couple
  : The assist mgr finally helped
  : Not knowing where their office was it was almost impossible to find in the dark. Informed them I was coming in around 9. Finally find the box unlocked it but there was no key left for me even though they said there would be. Called the help line Finally got in after about an hour and they never cleaned the unit. Finally after 2 hours they gave me another clean unit. The General Mgr never did anything to make up for the added hassle and stress. They should be reported to local health department for this especially during this covid pandemic. The GM should be fired!! Or find another job out the hospitality sector. Units are ok but 30 years old. Lot of headaches for the amount they are charging. STAY AWAY!!

Wonderful
Traveller Type: solo traveller
  : Condo was clean & comfortable and kitchen was appointed with plenty of good quality pots, pans, pyrex etc. Having a washer and drier was a real plus (going home with a suitcase full of clean clothes!) Beautiful grassy area in back with BBQs and picnic table, leading to a natural (unmown) meadow surrounded by aspens made for a peaceful setting.