McKenzie View Cottage

Poor
Traveller Type:
  : The weather and the view from the deck, though there was only one lounge chair that was usable.
  : Response to issues at the property were not acceptable - will never rent through Vacasa again.1)The hot tub was not working, but I wasn't told this until after we got there and reported it with photos-I wouldn't have rented it if I would have known it was broken. 2)There were 2 lounge deck chairs, 1 was broken, also reported with a photo. I talked with 4 reps about these issues. The response was "hot tub is broken", and 'there are 2 deck chairs". When I replied that this was NOT acceptable and the least they could do is offer me a refund - I asked for $100 out of $347. Vacasa rep replied that they would refund me the 'hot tub fee' of $35+change. Again I said this was NOT acceptable, where did they come up with that fee, and asked for a manager to contact me. No one has replied and the refund showed up on my credit card. Other issues they should know about are...3)No ventilation in the toilet area. 4)Flood lights in driveway were on all night with only skimpy drapes that let the light glare in sleeping areas.

Very Poor
Traveller Type: Traveling as Couple
  : The place was filthy and not ready for us. We had to leave and find other accommodations.

Poor
Traveller Type: Traveling as Couple
  : Ee did make the best of our stay and enjoyed our time. The place was very clean and a perfect size for two. The area around had a beautiful small town and close by Eugene. Highly recommend putting together a picnic and going down to sit on the river. Ive rented with this company before and never had any major issues. They are very communicative.
  : My boyfriend & I rented this property for our 4 year anniversary and ended up being a little disappointed with the place. We arrived and realized that the hot tub didnt work. We reached out and followed the instructions given to attempt to restart the tub. No power. The whole stay no one was able to come out and fix it. That was the most disappointing part because I look to pay for a place specifically with a hot tub. The home owners are also able to see on to the back porch of the place. We always got the sense that we were being watched and at one point, I was correct. The homeowner appeared behind me when I was locking the door. Gave me a startle. Then the gate wouldnt open and the home owner had to let us out but before she did, she asked us if we stole a key in some lock box on the main property? Of course we did not. The doors onto the back porch do not lock so at night it got a little scary.

Wonderful
Traveller Type: Traveling as Couple
  : The little cottage is cozy and adorable. The view is magnificent, and it was a great time of year to see the colors change! The hot tub was excellent. Check-in was easy, everything was clean and in good order. TV has an HDMI cord for laptop hookup, and there are some classic DVDs available.
  : The kitchen equipment is basic but manageable - however, the small pot does not work with the induction stove, which was frustrating (I thought the stove wasn't working at all for a moment). The bathroom situation is a bit awkward with no doors... The bed is a little firm for my taste. All very manageable inconveniences. I do wish there was a kettle for hot water!

Very Good
Traveller Type:
  : I really love the view and where it was located. The unusual structure was kind of cool too.
  : We had trouble getting in the gate we had trouble getting in our room because we didn't have the codes. There was also a mouse nest in the barbecue, so barbecue was out that was a bit disappointing. We had a hard time figuring out how to make the oven work or should I say stove top work, and the hot water tank was very small quick showers had to do. Hot tub definitely definitely need to good cleaning.

Poor
Traveller Type: Family with Young Children
  : I love the area.
  : Was very dirty. Strong smell of mildew. Hot tub was also dirty and stink. The internet was unusable. Tv would work for 10 minutes and freeze for 30. Bedding was dirty.

Good
Traveller Type: Family with Young Children
  : Hot tub was good view was spectacular close by to the destination we were visiting, quiet, loved the design of the place
  : Better marking from the road, minor housekeeping issues (no pillowcases for extra bed, broken garbage can lid) no instructions on how to leave unit on departure ( towels, linens, Murphy bed, dishes)

Good
Traveller Type: Business Traveler
  : The hot tub was the main reason that attracted me to this place; so fortunate for me, it worked. The view on the back deck is perfect for looking at nature. The saying is true you get what you pay for.
  : The parking or walking situation for the guest at the guest house involves a very steep slope with loose gravel. The bathroom and shower area had no privacy wall but a window making it very easy to pierce into the shower and toilet area. The drive from the airport to this place was 35 minutes, according to my GPS. I do not consider that convenient or close to the airport. While driving out to this unit, we passed sign that says welcome to Springfield.

Good
Traveller Type: Traveling as Couple
  : Good view from deck. Nice hot tub.
  : One of the selling points for me was being able to walk down to the river, but I found out after I got there that you cant do that, even though it says on the listing, and in the room, that you can. I was extremely disappointed. Also, the shower lacked enough hot water for 2 showers.

Very Good
Traveller Type:
  : The location was lovely. The view was peaceful and the air smelled fresh. The main bed was comfy.
  : The windows didnt open, although they could have. They were casements with screens, but the cranks had been removed, so they couldnt be opened. That made the air inside stuffy and didnt let us hear the river or smell the pines. Also, there was a security light right outside the bedroom window that didnt turn off till sunrise and the curtains were minimal/didnt block the light. The woods should be dark at night!