Hotel Beresford

Pleasant
Traveller Type: young couple
  : Beautiful rooms, great location. Very clean and followed covid procedures.
  : No breakfast because of covid, but we didn’t get the breakfast box sent to our room that is supposed to take the place of in person breakfast. No one (website, employees, literature they hand you at check in) tells you that the only parking option is $45 valet until they charge your card extra for it.

Wonderful
Traveller Type: solo traveller

Wonderful
Traveller Type: family with young children
  : I liked the location, the room, the coffee and breakfast boxes, and the staff. Every thing was great!

Fair
Traveller Type: young couple
  : Beautiful, historic, food location
  : Shower in our room didn't work. Very noisy outside the window. Staff only made bed and switched out towels, no other picking up or restocking of items was done

Disappointing
Traveller Type: young couple
  : The design of the hotel was nice. It had good style.
  : This is going to be a lot. First of all, after arriving to the hotel's address detailed in the confirmation email we found the building to be empty and the doors locked. Taped to the door was a print out stating to go to another address a few blocks away. This was the first time I was informed of this, as I had received no notification or email stating the location change. Next, after arriving at the hotel's real location there was nowhere to park the car. Street parking was completely full, and the parking garages were priced at $40 minimum. The hotel offered vallet service for $45 which we went with because we were warned about street parking due to the dangerous nature of the location of the hotel. When we finally got to the room, we found that there was no air conditioning, no microwave, and no coffee maker. After staying in at 7 other hotels/motels/Airbnbs this vacation, this was the first to be lacking those amenities. Next, the door to the bathroom was not able to fully shut, and the shower took minutes to reach a warm temperature, and once it did the controls were only able to switch between boiling hot or freezing cold. It took a lot of time and patience to adjust the temperature to something somewhat manageable. Trying to fall asleep at night was another issue due to it's location being on a main street with constant cars honking, sirens, and people shouting outside. The website also described there to be a bar in the hotel but we could not find one. The next morning they offered a complimentary breakfast which included packets of dry oatmeal, which to reiterate were useless to us because we had no microwave. When we were checking out we informed the front desk that we'll be needing the car back and they told us it would be ready for us in 30 minutes, but we ended up waiting almost an hour.

Disappointing
Traveller Type: young couple
  : The person on the front desk was very rude, he gave me attitud. He was always mad. He shouldnt be there, needs to take an inservice about coustomer service. When I did the reservation never told me that I have to pay $45 for parking and $25 for my pet every day. It disappointed me.I never come back.
  : The filipino guy in the front desk I did not like his attitud.

Very Good
Traveller Type: young couple
  : Good stop over for the night. Location is great.
  : Just for one night, couldn't tell...

Very Good
Traveller Type: young couple

Fair
Traveller Type: group
  : Room was properly cleaned.
  : The staff was rude and unpleasant, specifically the front desk clerk on our second day.

Wonderful
Traveller Type: family with young children