Best Western Plus St. Louis West - Chesterfield

Very Good
Traveller Type: Solo Traveler

Very Poor
Traveller Type:
  : Location
  : Under construction, filthy, had no name on hotel, tub did not drain, poor breakfast, air conditioning did not work, worse hotel I have ever had to stay in and we were there 3 nights, I texted first day with no help

Very Poor
Traveller Type: Business Traveler
  : Nothing
  : Under construction, filthy, holes & stains all over the furniture in the room. Bathtub did not drain and there was mold all round the edge of tub. Overall, absolutely gross and would not ever recommend.

Very Poor
Traveller Type:

Very Poor
Traveller Type: Traveling as Couple
  : Nothing at all. This hotel was not what was advertised. This hotel had heavy remodeling going on inside and out. The amenities were not as advertised either. No vending machines and cold breakfast only. The hotel name had chnaged and was not Best Western
  : Everything was incorrect with this booking. The hotel name, pictures, amenities, and cleanliness. It was no where close to the hotel viewed on line. I was unable to cancel the reservation without lossing my money but total false advertisement. Want refund

Very Poor
Traveller Type:
  : The location was perfect for my commute to work
  : First thing is nothing matched up with pictures on site. They were in the middle of construction. The room was nasty. Hair in the tub. The furniture was old and torn up. The worst part was that there was spider webs in the corner and bug and ants.

Very Poor
Traveller Type: Family with Teens
  : Nothing
  : The hotel is not a Best Western. It is under massive construction. The room was filthy. The AC was turned off and room was about 80 degrees upon arriving. Bathroom has hair all over and toilet not clean. Breakfast was not what was shown. Disappoint

Very Poor
Traveller Type: Business Traveler
  : Located in a safe area
  : Extremely disappointed with cleanliness. Hotel is being renovated, but no reason the rooms and common areas couldnt be regularly cleaned. Windows and elevator surfaces were disgusting and bad smell throughout. Booked for 3 nights but left after 2

Good
Traveller Type: Traveling as Couple
  : B
  : Hotel is under renovation and was not noted on the booking. Pool was closed. Not what we were expecting. Breakfast offered was best described as continental. Frosted Flakes, mini muffins and mini doughnuts. Apple was the only thing actually healthy.

Fair
Traveller Type: Solo Traveler
  : Nothing
  : Everything about this hotel listed on your amenities on the website ain't none of it happening they don't even have ice in their vending machine or in the ice machines oh yeah don't let me free to mention the roaches in my room I think y'all need to inspe