Americas Best Value Inn and Suites Saint Charles

Pleasant
Traveller Type: family with young children

Very Poor
Traveller Type: family with young children

Pleasant
Traveller Type: young couple

Poor
Traveller Type: family with young children

Poor
Traveller Type: family with young children
  : The pool was nice and so was the beds
  : The room has roches and where dirty they where not friendly

Very Poor
Traveller Type: group
  : Motel location was excellent.
  : The room smelled musty and the refrigerator did not work. WIFI was weird and had trouble with connecting. The "breakfast" was a joke. Two containers of cereal was about all there was. In the morning there was a silverfish bug in the plastic water glass I opened and used during the night. The sink faucet was difficult to turn off.

Poor
Traveller Type: family with young children
  : The staff that I interacted with were super very helpful and accommodating. I felt bad for them as it seemed like the hotel is struggling with staffing issues.
  : Due to what seemed like staffing issues, when I went to the front desk to check in and check out there was no one at the desk. No bell or any way to contact someone. There was a line of three people waiting before we were able to get someone because the gentleman working was folding laundry, assumedly because there was no one else to do it. When we were helped, his job was made even harder by faulty equipment that puts more burden on employees and guests. The room itself was not nearly what I expected from the photos. Areas where paint is peeling off the walls, towels with obvious brown stains on them. Air ventilation in the bathroom was non existent as if the vent wasn't working properly. Patches on the bathroom walls that had been quickly patched with spackle. The door to the bathroom couldn't close because the door wasn't hanging straight.All of these things seem to be a symptom of a lack of care taken for the facility. The staff I spoke with were great in terms of taking care of what I needed. The problem seems to be with the overall management and upkeep of the facilities as a whole. If I only had to pay $65 instead of $115+, I wouldn't be complaining, but $115+ for rooms of that quality made me confident I would rather have spent more money at a better hotel.

Very Poor
Traveller Type: family with young children
  : Nothing realy about the facility. I did get to see an endangered falcon that came to hunt in the parking lot that was a treat. Visiting with little seen family while in town was nice. .
  : Sadly the television programs where badly pixelated, 3 of the lamps in the room didn't have bulbs, bathroom door wouldn't close completely, the room door stuck. Breakfast wasn't something I would offer a guest, the smell of mold hits you as soon as you enter the building, and there's no daily maid service, if u need anything you have to ask for it at the desk, and you have to take your own trash to the dumpster. Theres a few other things not mentioned, but I already feel like , although legitimate dislikes, like a nag. Would have left and made other arrangements if I was going to be anymore than 2 nights.