Extended Stay America Suites - Los Angeles - Ontario Airport

Very Poor
Traveller Type: young couple
  : The location was great
  : The hotel from the outside is beautiful the inside is completely different it smells like mildew and cigarettes the staff could care less about what is going on the room smelled like mildew there was roaches and ants in the room We asked for a different room We were told they were fully booked so they couldn't move us and we didn't have enough money to leave to go anywhere else the facility states that they served free breakfast I asked the lady at the front desk about that she said they don't do that anymore The kitchen in the room did not work so I could not cook the tacos my husband wanted for our trip there was blood on the towels blood on the bed sheets as well as other stains and we couldn't get clean sheets either We had to sleep with the lights on so roaches wouldn't crawl on us The location was amazing but the stay was horrific this was our first vacation away from our kids and a very long time and we couldn't even enjoy each other in the room because we had to worry about the bugs and the smell the bed was so dipped in on one side so we couldn't sleep comfortably worst stay of our lives