Wingate by Wyndham Niagara Falls

Wonderful
Traveller Type: family with young children

Fair
Traveller Type: group
  : The check-in time was too busy. They are not ready to give 2 rooms not even in same floor

Very Poor
Traveller Type: family with young children
  : Very worst experience. Rooms very not clean at all,no pillows to sleep and food was very poor quality overall very bad.
  : Not clean no proper response

Wonderful
Traveller Type: family with young children

Fair
Traveller Type: solo traveller

Pleasant
Traveller Type: family with young children
  : Location was the only good.
  : over-crowded, crazy breakfast, people literally in your face, no distancing whatsoever, pool looked dirty and the smell of chlorine in it can be felt throughout the lobby, the concierge had no knowledge and gave us wrong times for the falls light show. Bath tub in the room had huge rust spot and kids were not able to use it.

Poor
Traveller Type: group
  : the property was close to Niagara Falls
  : the staff was unprofessional, yawning on the phone whenever you called the front desk. The facility was not the clean. the rooms were not as clean and the phones and desk were not wiped down. The pool was not clean. the price they charge is not worth it. stay in another hotel!

Good
Traveller Type: group
  : The breakfast was excellent, the room was spacious and comfortable, the cleanliness in the corridors to get to the rooms is fatal, the floor is very, very dirty, I am talking about the 3rd floor where my room was.
  : I went with some friends they also booked a room in this hotel, but their experience was fatal, when we checked in they couldn't get my friend's reservation, after a long wait it turns out that her room was given to another person, the receptionist was very upset and was arguing with someone on the phone about this situation, the people who were given my friend's room went down to the reception and started arguing with the receptionist, saying a lot of rudeness to both parties, then the spirits they warmed up and the guest threw a bag at the receptionist and she left the counter and hit one of the guests in the face with her hand, until the police arrived and after almost an hour of waiting they gave our friend a room , this situation is unacceptable there were children present, listening to all that verbal and physical violence, the hotel after all this show the least they had to do was offer us an apology what he didn't do it, they should have given my friend a discount on the cost of the room, but it was the opposite until he paid much more money for the room than what I paid, and we made the reservation the same day and it was the same cost, They never knew how to explain to us why the price difference, honestly very poorly handles this situation...