Gardens Suites Hotel by Affinia

Very Good
Traveller Type: family with young children
  : Good location & spacious rooms
  : bit pricy

Pleasant
Traveller Type: family with young children
  : The room had a small kitchen which is what attracted me to the property as I have children with special dietary requirements, we could make our own breakfast there, and snacks if needed. Staff were pleasant and helpful with any information we needed and arranged a transfer for us to and from the airport.
  : The property was pretty basic, there was no dining area, any food had to be made or ordered in and we did both, the kitchen in the apartment was very helpful for our family. The rooms were cleaned every day and in good condition when we returned after our day, however the legs of the coffee table and the bench seat were full of dust, so attention to detail wasn’t their strong point. The toilet roll wasn’t replaced once it was gone, as we were leaving the following day I didn’t make a fuss about it just used the box of tissues instead. Also the blanket that was supplied with the sofa bed was extremely thin and my daughter was cold at night, we didn’t mention it to the staff because we would probably just have received another blanket of the same quality, we just purchased one of our own and brought it home with us.

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children

Pleasant
Traveller Type: group

Very Good
Traveller Type: family with young children
  : The staff was very attentive. There is a subway close by and a bus stop closeby. It helped navigate the city easily. The room is very spacious, we were 5 of us and we didn't feel like we were always stepping on each other. The beds were very comfortable, however the sofa bed wasn't as good. We just kept it folded and slept on it. We checked in online and our room was all set up when we reached the hotel. The beds were made, the sofa bed made, the keys were ready to be picked up. It was all very efficient. The front desk staff is very attentive and always helpful. They always greeted us with a smile. Our rooms were daily serviced by the housekeeping staff and it was always good to return to a clean room.
  : The first day of our stay, someone (from the hotel) just came into our room without knocking to look for another employee and then left without closing our door. This behavior was very shocking to say the least. We brought it up to the front desk. We didn't get a follow up on it, just that they will check with the housekeeping staff. This hotel doesn't have air conditioning, we felt our room was pretty hot even during the evenings, we slept with our windows opened and it was pleasant. The kitchen has exactly 1 pan and 2 pots, so if you are cooking more than that you are out of luck. For a room that occupies 5 people, every plate, bowl cup is only for upto 4 people. There was exactly 1 serving/cooking spoon and a knife that didn't really work. I would really appreciate if the hotel rooms with a kitchen have a little cooking equipment in their kitchen.

Very Good
Traveller Type: family with young children

Pleasant
Traveller Type: group

Wonderful
Traveller Type: young couple

Fair
Traveller Type: young couple