Miami International Airport Hotel

Very Poor
Traveller Type: family with young children
  : airport access
  : horrible room conditions for price. no drop off location

Good
Traveller Type: solo traveller
  : I've stayed here about a dozen times over the years for only one reason:location.The check in procedure continues to be dysfunctional. Are there 3 lines or 1 line? Disorganized and lengthy check in procedure needs to be streamlined.Their computers always seem "slow". Always people cutting in front of others.Always a long wait. Always. Staff seems unsure about check in procedures.The staff is never the same from visit to visit-which may be a sign they are paid poorly or treated poorly.The bed is very comfortable,the room very quiet. Bathroom appears slightly updated. Everything in room works. Wifi works very well.
  : Corridors are very shabby looking,almost 3rd world. Room itself is acceptable. Overpriced for level of service given.

Disappointing
Traveller Type: young couple

Very Good
Traveller Type: young couple

Pleasant
Traveller Type: family with young children
  : Location
  : They were throttling the NFL playoffs on TV and wanted me to go to the bar to watch it.

Good
Traveller Type: young couple
  : The hotel is located in the airport terminal building and is very convenient for an overnight stay between flights.When we finally got a room with the King Size bed that we reserved and paid in advance for we had a pleasant stay
  : The room to which we were assigned (room 435) had a Queen Size bed instead of the King Size bed for which we had paid.The clerk at the front desk insisted that room 435 had a King bed and would not change the room. Her supervisor/manager also insisted that room 435 had a King bed, but did have a security person accompany us back to the room for confirmation and finally agreed to change our room to 415, which did have a King bed. It could have been an honest mistake, but the whole experience was unpleasant at 10:00pm in the evening. Even though their computer showed room 435 with a King bed, that was definitely not the case, and the front desk could have handled our legitimate complaint in a more professional manner. We have stayed at the hotel many times, but never experienced such unprofessional treatment before.

Disappointing
Traveller Type: family with young children
  : location
  : dirty

Fair
Traveller Type: young couple
  : convenience is the key here
  : no update for years. very under staffed both times and not friendly

Disappointing
Traveller Type: young couple
  : Location at airport was the only desirable thing about this hotel. I stayed here twice, once when I arrived to. Is I and once when I left. Room was clean.
  : Room was very dated and place needs work. Television was horrible, barely any channels and bad reception.