Three Bedrooms Townhome 3012

Very Poor
Traveller Type: young couple
  : The home had a lot of damage really falling apart jacuzzi only gets warm The switches for the jet's and temperature do not work the whole purpose of renting this home was the Jacuzzi and it only gets warm. The home did look similar to the pictures but was run down.The staff was horrible they did not communicate with me the entire length of my stay they only answer the reservation line.

Very Good
Traveller Type: group
  : The Jacuzzi was nasty an the temperature wasn’t work an th jets wasn’t working just bad all way around with the jacuzzi

Wonderful
Traveller Type: family with young children
  : I love the home and quiet neighborhood
  : The jacuzzi didn’t work but I knew that from previous reviews. I would recommend replacing or repairing it does take away from the home.

Pleasant
Traveller Type: family with young children
  : Ideal location to visit the parks. Plenty of shops and restaurants nearby.
  : Hairs in the bed. Wasn't advised additional costs for heating spa. Letting company constantly emailing re additional costs if didn't check out on time. Also very limited towels and bedding supplied.

Very Poor
Traveller Type: family with young children
  : Location
  : There were several reviews about the jacuzzi not working after I had booked. I called in several times trying to get a status check on the jacuzzi because that was the main reason why we booked it. Every time they said they would call or message back and never did. We also asked if the jacuzzi was extra and they said it was not. Our first day there we had to call in because jacuzzi was not heating up. Then they tell us there was a charge and it was more than what they claimed on their site. The rep was extremely rude about the whole situation. We had to pay to have the heat. Next day maintenance came by to turn it on and after several hours it was still not heating up. We were extremely upset about being charged and it still not heating up. My husband had to take the side panel off and flip a switch for it to actually heat up. I called in and they said their maintenance man had turned it on which was false. Thank goodness that my husband is handy otherwise they would have tried to charge us for heating a jacuzzi that they never actually turned on. The unit was not very clean. We kept finding random items left behind by previous renters and even eyelashes by the jacuzzi! There were also roaches and ants in the unit. In the master bedroom one fell on my husbands head! We left early because we were so disgusted with the unit and the customer service. Do not stay at this place or anything managed by WONDER VACATION HOMES. Their customer service is extremely horrible and they do not care about your experience in the unit.

Good
Traveller Type: family with young children
  : Everything except one thing.
  : It did not have a pool

Very Poor
Traveller Type: review category business travellers
  : I never got my deposit
  : I never got my deposit bad service and put me and the wrong house

Good
Traveller Type: young couple
  : The location and the home itself.
  : A huge part of why i booked the property was the private jacuzzi tub. It did not work i arrived friday and they said they could not get anyone to look at it until my check out day and i cant get any kind of money back. There was also no wash rags at all only hand towels a body towels. Other than that everything was cool

Very Poor
Traveller Type: young couple
  : nice inside
  : the hot tub was completely broken we booked this for our anniversary and could not use it, they refused to offer any form of compensation AVOID