Delta Hotels by Marriott - Indianapolis Airport

Very Good
Traveller Type: young couple

Very Poor
Traveller Type: review category business travellers
  : Supervisor seemed nice.
  : Dirty pillows , bathroom , luggage cart broke , unsafe for people and unsafe for my child's over thousand dollar Snoo bassinet.Main issues was Supervisor was very nice and aware and said that in order to get bathroom clean we had to leave .Will we left, told them we was going to, they never return to clean , they only picked up a few hairs out of the shower with hands while supervisor talked to us in our room , same with pillows , they only put cases on a few and left .They also don't use trashbags they said in there hotel , leaving you to put your feminine items in a bag less trash can , they asked if I would like one , I said yes they said they would bring me one , never did they .Also breakfast was good but there was only one server for tons of people , she was great but clearly needed help.

Very Good
Traveller Type: family with young children
  : We enjoyed our cocktails and dinner at the restaurant; Chelsea and Willie were wonderful. Housekeeping staff were great. Bed was wonderful.
  : We were disappointed in the service at starbucks; we were pretty much ignored. But the biggest disappointment was that few people were wearing masks. And for what it’s worth, the chairs in the room, while they look inviting, are horribly uncomfortable. And having the alarm go off at six was not pleasant.

Wonderful
Traveller Type: solo traveller
  : You get your moneys worth
  : Grrat placr

Wonderful
Traveller Type: young couple

Disappointing
Traveller Type: young couple
  : comfortable beds, tv
  : noise from the freeway, noisy air con/ heater, coffee machine didn’t work and staff slow to replace, told no breakfast until 10am

Very Good
Traveller Type: solo traveller
  : Representative services, very good.
  : Location is very odd

Very Good
Traveller Type: young couple
  : convenient location to the airport
  : bathroom shower was not clean

Fair
Traveller Type: family with young children
  : It was a newer hotel and the beds were comfortable.
  : We booked the “American Breakfast” when we reserved the room. The staff handed us menus with prices and told us no pancakes or waffles. My daughter doesn’t eat eggs so that left cereal for her and I asked if they could make French toast. They asked the chef and then he was suddenly able to make the pancakes and waffles? Everyone seemed confused about the prepay breakfast and I wasn’t sure if we could get more coffee or not. It was weird. We reserved for 3 people in the room and they had towels for 2. I called housekeeping and they asked for me to go down to pick them up because they were busy. The sheets for sofa had a big stain on them. I don’t think they pay attention to detail. This was the first time I stayed at a Delta hotel and I would probably stay somewhere else next time.

Wonderful
Traveller Type: family with young children