Sonesta ES Suites Minneapolis-St. Paul Airport

Very Poor
Traveller Type: family with young children
  : nothing! I had my hopes up for a nice family suite. ended up very disappointed. with I would have gotten a notice of the change.
  : , I booked to stay for the weekend. No one answered the number provided for the property. I eventually knocked on a door of what I thought was another guest, but I was a resident who said the place was converted to condos months ago! to drive from Chicago to Minnesota, I was pissed! but we ended up staying closer by for about the same price

Poor
Traveller Type: Family with Young Children
  : cleanliness

Poor
Traveller Type: family with young children
  : cleanliness

Disappointing
Traveller Type: Family with Young Children
  : Good location. Fireplace
  : We have stayed there before but it was much cleaner then. Sofa/ sofa bed had obviously not been cleaned in a while. Lots of junk in it. Pool was broken and green

Disappointing
Traveller Type: family with young children
  : Good location. Fireplace
  : We have stayed there before but it was much cleaner then. Sofa/ sofa bed had obviously not been cleaned in a while. Lots of junk in it. Pool was broken and green

Very Poor
Traveller Type: Traveling as Couple
  : nothing
  : room was disgusting. we did not stay there.

Very Poor
Traveller Type: Family with Young Children
  : I had like the idea of the size for me and three teenagers and my husband
  : The fact that I had booked this hotel 9 months ago for a Labor Day wedding when we are 7 hours away from home travel all day had confirmed my booking before we left get there at 9:00 at night on a Friday and was told that they overbooked and they tried to get a hold of me to tell me I no longer had a reservation and every hotel in the area is booked because it's a holiday and she was very very rude at the front desk which I find highly doubtful that they tried to contact me at all being I booked on here and all my information is there and I had just received a confirmation email prior.... I should have believed it's reviews before I even booked I would not recommend giving this place your credit card to book it or the confidence that you'll have a room when you need it

Very Poor
Traveller Type: family with young children
  : I had like the idea of the size for me and three teenagers and my husband
  : The fact that I had booked this hotel 9 months ago for a Labor Day wedding when we are 7 hours away from home travel all day had confirmed my booking before we left get there at 9:00 at night on a Friday and was told that they overbooked and they tried to get a hold of me to tell me I no longer had a reservation and every hotel in the area is booked because it's a holiday and she was very very rude at the front desk which I find highly doubtful that they tried to contact me at all being I booked on here and all my information is there and I had just received a confirmation email prior.... I should have believed it's reviews before I even booked I would not recommend giving this place your credit card to book it or the confidence that you'll have a room when you need it

Good
Traveller Type: Business Traveler
  : Location- Full kitchen
  : Room carpet was soiled

Good
Traveller Type: review category business travellers
  : Location- Full kitchen
  : Room carpet was soiled