Extended Stay America Suites - Minneapolis - Airport - Eagan - North

Very Good
Traveller Type: family with young children
  : Price
  : The plunger in a bag under the sink, went to use it and it literally had feces on it from god knows who/when.

Good
Traveller Type: family with young children
  : The rooms were nice but although they said everything was available you were at the mercy of the staff to obtain it and Madeline who was on duty was not very accommodating
  : Madeline....the person who checked us in said she could see I booked and paid for two rooms but could only activate one so if I wanted a second room, which I did, I had to pay again at the hotel. Contacted both the manager and booking but as of checking out Sunday still not corrected.The kitchen area said fully stocked utensils but you actually had to go to the front desk to get them. They have a grab and go breakfast with oatmeal. After making my instant oatmeal and looking for a grab and go spoon there were none. Stirred it with coffee stirrer and went to desk to ask for spoon. No one there. Went back to my floor and Madeline...who was so not helpful at check-in... was going into rooms. I asked about a spoon for my oatmeal and she said she had rooms to finish checking on our floor and another. I explained my oatmeal was getting cold so she went down to the desk and gave me a teaspoon and two table spoons. DIRTY... you could still feel food attached to them. No soap in room for dishes so ended up cleaning one with bar soap so I could eat.The hotel itself was nice but having to pay again for something I already paid for and the unfriendliness of Madeline on top of the no grab and go silverware and then getting metal silverware that was dirty made it not a great stay.