Hampton Inn & Suites Denver Tech Center

Very Good
Traveller Type: review category business travellers

Very Good
Traveller Type: review category business travellers

Pleasant
Traveller Type: solo traveller
  : I liked that it offered a kitchen and pool and was in a clean/safe area.
  : room 307 had a window view of an alley way behind businesses. it was loud throughout the night. slamming trash cans and cars blasting music two different nights. many mornings when the pool opened there were no towels and lots of bugs in water. Felt someone should skim the pool and load towels before the pool opened for guests. hanging plants were all dead. most frustrating aspect was the fridge in the room was beyond loud. when it kicked on it made the loudest noise. room phone was also missing a piece so you didn’t to own what number to call to get assistance. felt the rooms should be inspected more often.

Very Good
Traveller Type: solo traveller

Very Good
Traveller Type: young couple

Very Poor
Traveller Type: family with young children
  : This place was a joke. I requested on my booking that I needed a dog friendly room for my certified trained service animal. After checking in everything was all great. Or so I thought. Nothing was said so I figured everything was just fine about my dog. Since I made sure to get pre-approval from the property, prior even to pre checking inn. Well the next morning as I took my dog to use the restroom outside. I was approached by 2 front desk ladies who's ambitious and militant body language combine, with there condescending and belligerently biased opinions of my actions. To not have my dogs service animal documentation ready for them to scrutinize was beyond any kind of disrespect they had ever encountered . As well as their incompetence to see with their eyes that I had a dog with me at check-in and their inability to remember to inform me that the pet deposit needed to be paid and that all of this was my responsibility and I had failed to adhear to this unspoken unwritten and known foolishness. My family and I were told that we would not be allowed to stay any extra nights past the date in which this conversation happened and that any other fees such as pet fees deep room cleaning fees and obviously ignorance and incompetence fees where going to be charged to my card on file and i needed to leave the premise with haste. Which again brings me right back around to the very fact that the third party vendor that I booked this stay through I was absolutely clear and checked the box that I had a service animal and a special request for said service animal that had been approved by the property management the same management that in my opinion accuracy and descriptively is mentioned above. If I could give more than one zero for this hotel I absolutely would in my opinion 00000 Stars. I would never recommend ever to stay at this hotel.
  : Unfortunately my stay was so irrevocably terrible that not only am I using this space to describe how terrible it was but I also use the above space of my actual likes of this stay to describe what I shall now refer to in this space as the complete and total death of customer service guest value and my future business.

Very Good
Traveller Type: young couple