Wine Country Cottage

Very Poor
Traveller Type: Business Traveler
  : Good location with good access to nearby towns and wineries
  : The property was not well managed. The main heaters did not work and the water was very hard to drink or cook with as it was very salty and not suitable for consumption for people with health conditions. The fireplace was nice but the wood had not been covered and was wet. The yard amenities (firepit and seating area) ere not as advertised, with the exception of the barbecue. Some of the wall curtains did not operate adequately and the main exterior light at the entry wasn't working, making nighttime entry dangerous. Trash cans were not emptied and, overall, the quality of the property as a "five star experience" was not as depicted. On the second day of multiple day stay, after contacting the management number, the heaters were repaired and we were provided water for drinking and cooking (though we still had to shower in the salty water). I asked for only one night of a refund as reasonable compensation but the management was unwilling to do so. We would not stay here again.

Wonderful
Traveller Type: Family with Young Children