Norwood Inn & Suites Columbus

Very Good
Traveller Type: review category business travellers

Disappointing
Traveller Type: young couple
  : Customer service was awesome
  : The room was very dirty. Had to clean room n change sheets myself.

Poor
Traveller Type: young couple

Poor
Traveller Type: solo traveller
  : I was told my room was not booked and that I should request a refund.

Very Poor
Traveller Type: group
  : Nothing was good about the hotel
  : When you first get there there is no one at the desk all the workers have hotel rooms themselves they sit in and do what ever with the doors open so you have to wait to be helped. The outside is filled with sketchy people and homeless people. It smelled like cigarettes and weed through the whole building. The room its self wasn’t terrible but they could clean the rooms better. Even after I expressed my problems and asked for a refund they kept trying to give me another room an also tried to say I can’t cancel or get a refund at all which was a lie.

Poor
Traveller Type: solo traveller
  : It's cheap, but that's the only positive thing you can say about this place.
  : First off, Im a pretty reasonable dude. I know I'm not paying for a room at the Ritz Carlton, but this place sucks. The guy behind the counter at check-in was rude and dismissive, and the room wasn't any better than the hospitality. When I got in, I went to use the restroom and saw there was a long black hair on top of the towels. The room was just pretty gross in general. One of the two beds had either blood or a blood stain on the sheets. That being said, the men selling.....something out back was a nice touch, though. We got to see one of them drop his gun on the ground, so it's nice to know they have armed guards, even if they're a bit clumsy.

Good
Traveller Type: young couple
  : Comfortable and clean beds.
  : Homeless camp next to parking area. Also the mini fridge didn't keep things very cold.

Poor
Traveller Type: young couple

Very Poor
Traveller Type: family with young children
  : Nothing
  : This place was absolutely disgusting. The carpets were filthy. There were terrible smells in the rooms and hallways. We reserved the room for 3 people and there were exactly 2 pillows in the room. No towels or washcloths. Stains on all the bedding.

Very Poor
Traveller Type: review category business travellers
  : This hotel is absolutely horrible. The rooms come with no towels then you have to wait for someone to come to the front desk to get towels for an hour. The door to your room is broke. Then to top if off they have false advertisements when it comes to breakfast. The food they give is stale and old. The pancake mix was rotten and we begged them to clean it out but they said they aren't serving breakfast today. On top of that all they served was coffee. The cereal is stale , my kid threw up from the milk they provided which was out of date. Then the waffle machine had mold on it . Disgusting as place
  : This hotel is absolutely horrible. The rooms come with no towels then you have to wait for someone to come to the front desk to get towels for an hour. The door to your room is broke. Then to top if off they have false advertisements when it comes to breakfast. The food they give is stale and old. The pancake mix was rotten and we begged them to clean it out but they said they aren't serving breakfast today. On top of that all they served was coffee. The cereal is stale , my kid threw up from the milk they provided which was out of date. Then the waffle machine had mold on it . Disgusting as place