Tranquility Trail at Suncadia Resort

Very Good
Traveller Type: Business Traveler
  : Walking distance to the Portal restaurant and the spa was great. Beds were comfortable, and the house was pretty. Everyone loved that their bedroom had an ensuite bathroom. Parking was easy. We walked across the street and had cocktails at the Portal the first night and the gals walked the path to the spa for massages the next morning.
  : Cleaning crew seemed to have overlooked floors and kitchen counters. It was clear that the living room carpet had not been vacuumed, stairs didn't look like they'd been vacuumed in awhile, the kitchen floor was not clean (we had black sock bottoms), and our arms stuck to the kitchen counters when we leaned on them. The glass coffee carafe was missing the lid and was cracked on the bottom. So, the first morning we held a fork to the brewing toggle and used a saucepot to catch the coffee. Turns out the pot had recently been used for something with garlic & onions so our coffee was, well not very good. It was handled very quickly when we reached out to the property manager and we had a new pot the same day, so we felt that resolution response time was good!

Very Good
Traveller Type: Business Traveler
  : Need a couple more large mixing bowls/salad bowls And hand soap for kitchen. The kids bunk room had no top sheets on the beds as well as sleeping pillows. There were only the pillow shams.