TownePlace Suites Charlotte Arrowood

Pleasant
Traveller Type: group
  : Breakfast was ok. I’m gluten intolerant so there wasn’t a lot to choose from for me. Yogurt and banana worked.
  : The hotel is run down and our room door wouldn’t lock properly. But, our room was clean and that’s very important.

Very Poor
Traveller Type: family with young children
  : Location
  : Upon entering my room it was clean but then after being in there for a few min I noticed there was no body wash available... Would have been nice e to have available since I forgot my wash... A semi alive huge cocroach laying on his back dirty towels candy wrappers lighter and pills under the bed.. Went to the front desk and she couldn't put my into another room but also offered to go in my room to fix the problem which was very sweet of her and which she did but then waking up in the morning there were small cock roaches running on the walls and bathroom floor... Couldn't see if any in the room b/c the carpet is already dark

Good
Traveller Type: review category business travellers
  : I liked the kitchen in the rooms plus the essential that you may need were also available.
  : Hot breakfast would have been better instead of the selections that they had.

Poor
Traveller Type: family with young children

Wonderful
Traveller Type: review category business travellers

Very Good
Traveller Type: young couple

Disappointing
Traveller Type: family with young children

Fair
Traveller Type: group
  : the hotel rooms were nice. I like how the rooms were conjoined. the beds were comfortable.
  : the rooms had roaches. seen a few in both rooms…not infested but still seen some. definitely didn’t like that. the shower liner was old & had what looked to me like mold on em. some of the towels were stained. did get fresh towels on demand tho

Good
Traveller Type: family with young children

Disappointing
Traveller Type: young couple
  : The staff was very nice and informative.
  : That you all don’t accept all cards such as Chime