Extended Stay America Suites - Newport News - Yorktown

Disappointing
Traveller Type: review category business travellers
  : Location
  : The kids randomly banging on doors in the middle of the night

Very Poor
Traveller Type: review category business travellers
  : There is absolutely nothing about this property that was comfortable . I was with my family on a long trip from Florida, this place was absolutely disappointing.
  : The property was not well maintained, I believe that it should also be advertised that they have leasing options available but it felt more like a homeless shelter . The odor , the appliances in 1 of the rooms that I booked was not in working condition , the stove top was a mess , one of the draws was missing out of the kitchen , the microwave vents was absolutely disgusting .The AC unit was not maintained it needed to be cleaned, the build up that was seen was definitely not safe for people with breathing issues or anyone for that matter . The sofa bed just looking at the condition of the uncleanliness we were not able to have the children sleep on it .

Good
Traveller Type: family with young children

Poor
Traveller Type: family with young children
  : The only good part was the price but for what you're getting run. The staff are friendly.
  : There are roaches everywhere. Parking was horrible and they didn't return the ridiculous deposit.

Disappointing
Traveller Type: family with young children

Poor
Traveller Type: review category business travellers
  : The Bed.
  : ROOM WALLS are paper thin, you can hear every word the Loud Tenants say, I assume most are dealers because PIt Bulls barking during the night in there rooms. In other words Not a decent nights SLEEP!! If u have traveled far DO NOT EXPECT TO GET A DECENT FULL NIGHTS SLEEP!! Also Thugs roaming the parking lot!!! I know I use to work at Petersburg!Also NO INTERNET!!!!! I guess u get what u pay for...Will stay at the Hampton next trip..

Very Poor
Traveller Type: young couple
  : Nothing
  : The 3 roaches I had to kill

Poor
Traveller Type: Traveling as Couple
  : Price and location were the best part of this hotel. The staff on duty was very helpful and had great attitudes. Bathroom was adequate and clean.
  : There were bugs in the room! Also the microwave did not work. We were locked out of our room for around 30 minutes because the battery in the card reader went dead. Many calls were made to figure out how to change the batteries.