Skyleaf Villa 702

Wonderful
Traveller Type: Family with Young Children
  : The best part of ALL was the view. Nice place, comfortable beds, cozy rooms, but the view! We enjoyed everything about the lovely unit, but spent most of our time on that balcony. The view is amazing and makes the entire trip worthwhile.
  : The only thing I was unhappy with was the water pressure in the showers. My teenage daughters have long hair and it took them so long to rinse, they were in danger of using all the hot water! The only reason I wanted to go home was so I could get a good, strong shower.

Very Good
Traveller Type: Business Traveler

Poor
Traveller Type: Business Traveler
  : View was very nice.
  : Poor coordination with management. When we arrived the temperature in the apartment was 80 degrees. We called the local number and he said he would get someone out as soon as possible. We called again the next day and he said the same thing. I called another number, I think maybe a corporate number, and the lady said "don't worry about it" and hung up. I called back several times and they never answered. The next day I got a text that said there was no A/C in that unit. If I would have known that before I would not have stayed there because of my allergies and I can't sleep with the windows open.

Good
Traveller Type: Business Traveler
  : Very good view

Good
Traveller Type: Business Traveler
  : Need more toiletries

Wonderful
Traveller Type: Business Traveler
  : The location was wonderful and had a great view of the ski slopes. Beautifully updated.
  : The living room could have used at least one recliner and an ottoman for a foot rest. Only upright chairs were available and wasn't too comfortable when watching TV.

Very Poor
Traveller Type: Traveling as Couple
  : I am furious by Vacassa not being aware that the unit has no cable tv. You had to have known because the owner wrote it on a note in the unit. Also, when we checked in on Sunday, I reported that the living room tv had 3 tv remotes on a table in the living room with no instructions about how to use them I reported all this by phone to a Vacassa representative who said she would send a person to review the situation. That was Sunday afternoon. Today is Tuesday afternoon, we have checked out and someone left us a phone message on our way home that he would see if he could solve our questions about the remotes. Twice I called service representatives about the problems and one said she agreed with me that we should receive a refund for our stay and she would process the request. I would like to know the status of that refund. Bill McBrine