Comfort Inn Schaumburg Woodfield Chicago

Wonderful
Traveller Type: Family with Young Children
  : Location, location, location.
  : The breakfast was horrible. The sausage was so bad I couldn't finish the first bite. The fruit was very very old.the eggs had to have been cooked the night before to get that dry. You should require at least one parent to be with young children that are

Very Poor
Traveller Type: Traveling as Couple
  : The housekeeping is available on select days. I had a 2 night stay starting from Saturday. I wouldve expected housekeeping wouldve been available on Sunday since thats like the highest chosen day out of the week for guests to check out.

Wonderful
Traveller Type: Family with Young Children

Fair
Traveller Type: Traveling as Couple
  : It was quiet, staff was nice, nice breakfast
  : My bathroom needed to be moped, there was like a film on the floor. Definitely did my own cleaning in the room when we first arrived. There was also a cross/ x scratched into our mirror.

Very Poor
Traveller Type: Traveling as Couple
  : Dirty

Fair
Traveller Type: Traveling as Couple
  : Room had a stinky smell. Had to spray perfume multiple times because it had a strong bad odor smell as soon as we walked in.

Very Poor
Traveller Type:
  : in the bed sheets there was blood spot.

Very Poor
Traveller Type: Family with Young Children
  : Upon walking in, the entry and facility looked decent. That's where the positives ended.
  : The short version of our experience is the management and people at the counter of this hotel are not good at all (nicest way I can say that). I had booked our family stay via one of the major booking sites within 48hrs of check-in. Less than 24hrs after that I had to cancel. I requested for them waive the cancellation fee. I've had to do this in the past(different hotel), and that hotel did it with no problem. This hotel however made the next 3 days of correspondence with them, and the booking site a total waste of time. If they had zero intention of considering my request, they should have just said that right away. Instead, they had me calling back numerous times, I stopped in to talk in person, I called the booking site many times etc. What a pain. In the end, the "manager" was never available (for all I know, I was talking to the manager the whole time). And the front desk employees "don't have access to the hotel email account" - This just isn't believable. So much run around and them talking in circles to just be told days later they were not going to waive the first night fee. I would have been fine if they just said that right off the bat. But to have wasted my time for days on end was extremely frustrating. Avoid this place. I should have read the Google reviews before booking. There are numerous complaints about staff. Also there were multiple reviews about safety concerns. I did note some people hanging around the premises (outside) at night that made me happy I cancelled my stay.

Very Good
Traveller Type: Solo Traveler
  : The room was clean and the staff were friendly
  : The television did not work in my room

Poor
Traveller Type: Family with Young Children
  : Its clean
  : I booked this property since they have a crib available and when we arrived there was no crib available. We stayed 2 nights, breakfast is just the same for 2nights.