Ocean Walk Resort 2/2

Wonderful
Traveller Type: young couple
  : Unit could have been cleaner.Sheets on bed had pet hair. I washed and changed them.

Very Good
Traveller Type: young couple

Very Good
Traveller Type: group
  : Location was central to activities on SSI.
  : Could have provided more local information. Also, would be nice to provide coffee, tea, etc. for guests. There was only soap in the bathrooms, no shampoo/conditioner.

Pleasant
Traveller Type: young couple
  : The location was fine. We've stayed at Ocean Walk numerous times. We loved being close to the village.
  : King bed in the master made noises like sitting or rolling on heavy duty crinkle paper. Impossible to get up or down or roll over without lots of noise. Few pillows and linens. Drains in both showers were all but stopped up, very slow. No ice maker. Toilets are not ada. Very low. Should warn anyone with bad knees to stay elsewhere. Towel bar fell off wall. In general this unit needs some love and attention. It's a shame because the location on the lake there was great.

Pleasant
Traveller Type: group
  : N/A
  : The amenities were nice, clean and comfortable however there were no instructions on how to open the lock box which took awhile and the air conditioning was messed up and did not work for from Saturday night until we left on Monday. We arrived on Friday and the unit was too cold. Tried to change the settings and there were no instructions as to how use the very unusual thermostat. It was not a normal digital thermostat. Instructions would have been very helpful! There was a Keurig coffee maker in the kitchen but I've only used a Keurig in the office and this did not work the same. It would have been very helpful to provide instructions. There was a coffee press but again no instructions. While the overall unit was very nice, not knowing how to use certain items was really annoying. We would have contacted someone for help if possible however we were on a short trip to SSI and didn't want to spend time in our unit waiting for someone to fix these things. The air conditioning was the biggest problem by far

Very Good
Traveller Type: family with young children
  : The towels and washcloths could've been updated to softer ones. They were hard. The floor needs to be replaced in hallway.Need cereal spoons

Very Good
Traveller Type: young couple
  : Location was very good but I preferred not to take my car in order to get to the beach
  : A property on the beach

Fair
Traveller Type: family with young children
  : Promt with fixing a major issue. Close to all the shops and the pier.
  : There was dog hair all on the floors, and one of the beds was broken. They came and brought a new bed the next day.

Wonderful
Traveller Type: family with young children
  : Refund was giving for cleaning fee. Pools were close and clean. Location was close to everything we needed.
  : Was not cleaned before we arrived.

Good
Traveller Type: family with young children
  : Our unit was very nicely decorated. The units are surprisingly quiet especially considering the amount of people and pets staying there.
  : We were in room E13. The twin bed mattresses need to be replaced. There is a big dip in one, very uncomfortable.