Comfort Inn Ruther Glen near Kings Dominion

Disappointing
Traveller Type: family with young children
  : Bathroom and room floor was extremely dirty.

Fair
Traveller Type: family with young children
  : Was a good location
  : Easy in and out

Poor
Traveller Type: family with young children
  : Staff
  : Wasn’t clean, didn’t have toilet paper

Very Good
Traveller Type: young couple

Very Poor
Traveller Type: family with young children
  : Breakfast selection was fair, and the hotel was conveniently close to the interstate.
  : The rug in our room was very damp, I l believe the mini fridge might have been leaking but when I told someone at the front desk they smiled at me and basically told me I was wrong? It was very strange. The rug also had some weird stains. Also, there were no washcloths, just some very threadbare hand towels and body towels- and I mean threadbare- there were actual holes in them. We saw a few creepy crawly bugs in our room- probably due the dampness of the floor. There weren’t standard pillows in the bed but instead these lumpy square ones… all of it was miserable and strange. The elevator also smelled like cat pee which was highly unpleasant. All in all I left feeling grossed out and will neither return nor reccomend.

Very Poor
Traveller Type: young couple
  : The property never answered the response to extend my reservation. After not answering the phone for 3 days. The hotel was very incompetent, rude, nasty, don’t ever ever ever ever stay here
  : The customer service is horrible!