Home2 Suites by Hilton Austin Round Rock

Very Good
Traveller Type: family with young children
  : The location was perfect. The hotel was clean and we enjoyed our stay. There is a ton of room for working or spreading out. The sofa and kitchen is a nice addition. This is our 3rd time staying at this property and we will stay there again.
  : The booking.com rate that I received vs what they had at the hotel was different and the person checking us in basically gave us no option except to pay the additional money or cancel the reservation. Obviously we needed a place to stay so we paid it and then waited to talk to the manager the next day before checking out. It was corrected, but the gal checking us in didn't offer to leave a note for the manager or have the manager contact us when they arrived the next day. The manager explained why the rate was messed up and fixed it. The staff should be educated so they can offer an explanation.