OYO Hotel Pearsall I-35 East

Very Poor
Traveller Type: family with young children
  : They robbed us of money. We were forced to sleep there for one night - which we needed to pay (again) with cash on the spot.There was some indian family who were saying they are the new owners, that they do not have us registered, wi-fi was not working, so we had problems force them to accept that we indeed have reservation for two rooms. They said they have only one - after our disilusion they gave us one more room without bathroom/wc. And they refused to accept that we paid already. They said OYO will return money, but that didn't happen - at least to my knowledge. No apology whatsoever even.The place was nothing like on the pictures - very old furniture (in a bad way), smell.I was messaging booking.com about the situation, booking.com saw that the second night we were on different place, but we did not receive the money already paid back.One of 3 worst experiences ever (I had 30+ bookings on booking.com and another maybe 50 elsewhere).

Very Poor
Traveller Type: Traveling as Couple
  : Easy access.
  : Hotel is not OYO. Under renovation. Thin towels. No wifi, no coffee, no breakfast. Not as advertised.

Very Poor
Traveller Type: family with young children
  : Nothing didn’t stay requested refund
  : My booking room was not available then no hot water beds were not even the size I needed and did not have availability for a disabled person.

Very Poor
Traveller Type: Solo Traveler
  : Nothing
  : The hotel manager was super rude. The hotel was not in good conditions very horrible.

Very Poor
Traveller Type: family with young children
  : No hot water canceled and left never received my full money back as they mentioned was there about 2 hours till we found out no hot water..

Fair
Traveller Type: with friends

Poor
Traveller Type: solo traveller
  : The staff where very friendly an make me feel welcome
  : I had bugs on my bed and the wall. Only a few that I killed the first night there but after that I didn’t see anymore.

Poor
Traveller Type: solo traveller
  : n/a
  : a lot of roaches, dirty, microwave was dirty and didn't have a plate, sheets smelled dirty, toilet seat was dirty, didn't flush

Very Good
Traveller Type: family with young children
  : Room was comfortable
  : Water was not hot

Poor
Traveller Type: Family with Young Children
  : Beds were comfortable and price was cheap for a last minute stay.
  : The room was dirty. Refrigerator smelt spoiled. Bathroom light didn't work. No hot water.