Casa Secoya

Very Good
Traveller Type: family with young children

Disappointing
Traveller Type: family with young children
  : Gorgeous location
  : Our room literally didn’t have a KEY. We had to find the maintenance guy anytime we wanted to get into our room. He had to physically open it for us because our room had a broken lock. In the evening, we went to take showers and had NO WATER! Went to ask about it and they said there was a leak and the water had been turned off for awhile.

Good
Traveller Type: family with young children
  : The location is a great spot and beautiful with all the trees. Pool is a nice size and well maintained. Queen bed in room was comfortable. Stocked toiletries in bathroom was a nice amenity. Dog and kid friendly.
  : Patio was in accessible because they need to replace them. We were not alerted to this issue prior to our stay or during check in. It was a one of the reasons I chose the place. Cabin had a moldy stale smell.

Good
Traveller Type: young couple
  : The staff was very responsive. When we arrived, our reserved room with king sized bed was not available for what we were told was 'various reasons'. We were upgraded to a cabin. Check-in and out very easy and can be done online. The location is incredible with picnic benches to sit under the redwoods to have dinner when staying in the cabins. The cabins are delightful with a small and functional kitchen and good sized bathroom and great shower.
  : We appreciated having the cabin, but it had a double bed, which was very hard for my very tall husband to fit into (and why we booked the king sized bed to begin with). And there was construction being done, which we respect and appreciate. However, the communication that we were moved to the cabin was not passed along and before 9am, there was drilling and loud work being done on the deck of the cabin which we had to ask the staff and workers to stop. It was very unfortunate to be disrupted that way due to poor communication, even with the unexpected changes in room that we had. The first cabin we were moved into had a broken sofa bed (literally sticking out into the air) and someone had clearly slept in the bed (we were moved to a 2nd cabin). While responsive, the staff did not seem to know what was happening at the property to coordinate a more seamless and relaxing stay. For the price, we likely would not stay again after a moderate amount of hassle that was resolved, but not what we were looking for for just 2 days away.

Very Poor
Traveller Type: young couple
  : The sofa bed couch was broken and in a permanently half open/up position. Impossible to sit on if we wanted to. The drapes were made of 3different color sheets on a rod. The bathroom had mildew/mold. The bedroom had a dilapidated closet, no window covering, smelled horrible the bedding was very questionable. Let’s not leave out the back deck that we were also told at check in was not usable; understatement, as it had danger tape all over it to cordon it off as it was not safe due to structural inferiority and falling. Then, the cabin 2 doors down was having a rave party which brought the sheriff out twice.

Wonderful
Traveller Type: group
  : The pool is great. Location to golf course excellent
  : The chairs in the room were not comfortable

Good
Traveller Type: solo traveller
  : Comfortable, lively, colorful design. Clean.
  : Sort of loud being next to the road and a lot of visitors were loud early in the morning. Didn’t like the window right in front and that being the only natural light source. No privacy if you want natural light in your room.

Fair
Traveller Type: young couple
  : The town of Monte Rio and this property are located in an old growth redwood forest, just amazing! This property is close to a beautiful public golf course and next two large, older homes along the golf course and adjacent Russian River. The homes and this property are surrounded by and literally in huge redwoods making for a very peaceful experience. We stayed in one of the “cabins“ in the back of the property situated directly in and among the redwoods. It was very quiet and a very serene environment.
  : Unfortunately, several of the cabin units were flagged as unsafe to occupy including the one directly connected to a common wall of the unit in which we stayed…a little strange. The deck of the unit we stayed in was was completely gated off and not accessible during our stay. The sliding glass door to the deck was blocked with a thick panel of metal fencing material. We could open the door but there was no screen door to keep bugs out. One of the windows also did not have a screen. These units don’t have AC, which isn’t really a problem when you can open the windows and the slider, but without screens we really didn’t feel safe doing so. We were not advised of these issues at reservation or check in.

Good
Traveller Type: family with young children

Very Good
Traveller Type: young couple