Fairfield Inn & Suites Minneapolis-St. Paul Airport

Wonderful
Traveller Type: group
  : The Staff was friendly and accommodating. Beds were comfortable. Room had a microwave and refrigerator. Great AC. Breakfast was good. Enjoyed the waffles. Shuttle was available. Pool was available.
  : The refrigerator had to be reset to turn back on after every 2 hours. A little more variety for breakfast would have been nice. Needed a lamp/light for the desk.

Very Poor
Traveller Type: family with young children
  : Hotel is very very dingy!!
  : Very dingy

Fair
Traveller Type: solo traveller
  : Breakfast - Good. Location - Excellent
  : The facility has seen it's day. It is well worn with chips in the plaster and the woodwork. The bathroom was the smallest I have ever experienced. Setting the air conditioner temp on cool was futile. My unit entry door required a "punch" with my shoulder. The clerk forgot to code my key for 2 days, causing problems when I went to enter my room on day 2.

Fair
Traveller Type: solo traveller
  : Location
  : Old, well used, sub professional with many functional issues.

Good
Traveller Type: with friends

Pleasant
Traveller Type: family with young children

Good
Traveller Type: family with young children
  : Complimentary breakfast was simple but it offers what my family usually eats for breakfast. Eggs, protein, breads, cereal, juice and hot beverages
  : Noise from airport, key cards can use an update.

Fair
Traveller Type: young couple
  : I liked the price. The bed was comfortable.
  : The front desk staff was interesting. From the time I called to be picked up at the airport through the checkout process they made little effort to be “Guest Service” friendly. Even as I checked in, the gentleman saw there were two guests, but only gave us one card. The men’s restroom downstairs doesn’t lock. My partner was in the bathroom when a female front desk staff member walked in on him. If a female staff member is going to help clean a men’s room, she should knock on the door and announce herself. The room had no available outlets unless you unplugged lamps or used the bathroom. The coffee pot, microwave, and refrigerator were unplugged, so you had to crawl around to try to get those items to work. Nothing was around the property as far as restaurants or shops, at least within walking distance.

Very Good
Traveller Type: young couple

Good
Traveller Type: group
  : The staff was very friendly. The complimentary breakfast was great. The pool was a nice added bonus. Although the water was cold in the pool. The hot tub made up for it.
  : The rooms weren’t throughly cleaned. We found lots of random items under the furniture. The lamps and tv were also very dusty. The toilet had a ring under the lip of it and had a strange smell.