Hyatt Place Cincinnati Northeast

Wonderful
Traveller Type: young couple
  : location in proximity to family, pool area
  : additional/thicker comforter...was too thin

Fair
Traveller Type: family with young children
  : I like that it was convenient to where I was vacationing with my family. It was close to restaurants and gas stations.
  : The staffed charged two different cards of mine then refused to give me back my money when it was their mistake. My fiancé's room was not cleaned and no sheets were put on the bed at all. My room, my mom's room and fiancé's room was charged 200 dollars more than my sister's room. They refused to let my sister pay with cash when she left. Overall the elevators are not great and jerk they definitely need fixed. This is my second time staying here and the first time even during construction was better than this time but the staff was not friendly and did not clean the rooms daily, also no breakfast was served for how much you pay. My air conditioner did not work in my room either.