La Quinta by Wyndham Denver Boulder - Louisville

Very Poor
Traveller Type: young couple
  : Location was good. B'fast OK.
  : The whole complex had only two entry doors with elevators to 2nd floor - the main entrance and back. The key card to the back door did not open it. I had to walk 43 rooms from the main entrance to get to our room (#243) - 3 times. No plastic or coffee cups in the room and only 1 regular and 1 decaf coffee pack. I called the front desk and it was busy (no one was on duty!). I had to walk to the front desk to get them, they would not deliver, short of staff, I guess :( The AC only worked on "continuous fan" - the thermostat didn't work so our room temp was not steady. Bathroom ceiling light was burned out. No one was at the front desk at checkin 7:00 pm, I had to ring for them and the young woman was VERY unfriendly. She clearly didn't like her job! I asked for a map to find our room and she said "just drive around back." That's when that back door didn't work so I drove back to the main entrance and walked the 43 rooms three times. At checkout the next morning the staff said they knew the back door didn't open with the key card.

Very Poor
Traveller Type: family with young children
  : Very rude front desk staff! There was hair everywhere, in our beds, doors knobs to bathroom and all over the tub floor. Didn't feel safe at all because all the outside doors that are supposed to be locked with room key entry, always had rocks in them to keep them open, including the fire escape door in the back stairway. The toilet seat was too small for the toilet, so that was disgusting.