Heritage House Inn

Poor
Traveller Type: young couple
  : There are laundry facilities on the property. Management was willing to accept cash instead of charging deposit to card. We did get our deposit back.
  : The property has been remodeled and requires $100 deposit, however, facilities are already deteriorating. There was no shower curtain in our room, the bedside amps were not functional, and the room was overall dingy. The water was not functioning and we were told we cold not get a refund to move to another hotel. We were given the option to shower in another room at the hotel. After showering, I heard someone banging on the door. This was alarming as it was late at night. My friend was then told I had left the room door open (no direction at all was given for the room far from ours, except to bring our own towels), and the staff member seemed irritated the door had been open all night. Again, not our job to secure the grounds or lock doors that were not our room of occupancy. Not only were we inconvenienced after paying $200 to stay, but, we felt as though we were bothersome to staff. Staff was disorganized, the room required $100 deposit and had no functioning shower. Check out was printed at check-in as 12:00 PM, but staff member was rude and rushing us to leave staying check our was at 11:00. Staff on duty said there were new guests, warned that we were affecting their perception of the property, implying that new guests were seemingly more important, as our stay was over.

Wonderful
Traveller Type: young couple
  : Super clean. Great friendly staff. Very comfortable. New modern interior.
  : Highway traffic noise and trains.

Poor
Traveller Type: family with young children

Very Good
Traveller Type: young couple
  : pillows could have been better

Very Good
Traveller Type: young couple
  : We loved the bed!! Best yet of our out of town trips. Very clean and modern.
  : It was close to the interstate. While that is a plus to get on the road and go back home it's not so great for when you want to sleep.

Very Good
Traveller Type: solo traveller
  : The staff of this newly renovated property are dedicated to their guests! They went above and beyond to assure I had a good stay.
  : Trains are very near

Wonderful
Traveller Type: solo traveller

Very Good
Traveller Type: solo traveller
  : close to Highway. staff was extremely friendly!
  : bed a little harder than what I prefer. road noise(close to Highway)

Good
Traveller Type: young couple
  : comfortable room for one night. cute grounds
  : noisy road and train.

Wonderful
Traveller Type: group
  : very friendly staff homey feeling
  : no phone in the room to call the front desk.