Multi Resorts at Fantasy World

Very Good
Traveller Type: family with young children
  : I enjoyed the different activities for the kids and adults. I liked that it was extremely close to EVERYTHING. Overall the townhouse was nice and we enjoyed ourselfs.
  : The drinks that the bartenders made at the bar were nasty. Every activity other then the pool was extra. They had a tie dying booth, but wasn't paying 17$ per shirt. The bed in the master was extremely hard, as if we were laying on concrete. The dishes were washed in the dishwasher, but once we took them out we saw that they all were still very dirty. They should have been prewashed, then put in the dishwasher. About 90% of the music that was played at the pool was Spanish music. Even though that wasn't the majority of the crowd. I think it should have been a better mixture of music.

Wonderful
Traveller Type: family with young children
  : Everything was fantastic about the property.
  : Na

Very Poor
Traveller Type: family with young children
  : Front desk personnel were friendly. The bartender, Harriet was amazing. She was very over-worked, doing the job of 2 or 3 people, yet she was very friendly and not grumpy like I would be working under those conditions.
  : We had to wait 4 hours for the room to be ready. I don't know what they were doing for 4 hours, but they were not cleaning the room. The top of the fridge was dirty and covered with trash. The garbage disposal was not working and the kitchen sink would not drain. The entire kitchen floor was flooded. There were dead flies in the bathtub, and toothpaste on the countertop. There was feces on the bathroom light switch. I don't believe the bedsheets had been changed. There were wrinkles like where someone laid on the bed, and there were crumbs or some kind of debris on the bed. The downstairs toilet would not flush correctly and they never would fix it. Ceiling fan in the master bedroom was broken. It was stuck on high speed. We were not able to use the pool facilities because of the extreme overcrowding. Booking .com rated this 3 stars. I assumed it was 3 out of 5, but it had to be 3 out of 100.

Wonderful
Traveller Type: family with young children
  : No breakfast at the time
  : Lack of supplies towels, tissue and paper towel

Fair
Traveller Type: family with young children
  : I did come for the water slides but the staff is very nasty towards the kids
  : The staff members

Disappointing
Traveller Type: family with young children
  : The room had a bad old smell..

Very Good
Traveller Type: family with young children
  : We loved the lazy river, the pool and the tiki bar
  : It's just a tad bit overpriced to become our regular staycation place. I usually try to keep under $150/nt. This stay average was $180/nt

Good
Traveller Type: group

Good
Traveller Type: family with young children

Very Good
Traveller Type: family with young children
  : The privacy
  : We found a roach in the kitchen sink cabinet... Very alarming!