21c Museum Hotel Kansas City

Fair
Traveller Type: group

Pleasant
Traveller Type: young couple
  : Breakfast was good, but was the same every single day. No variety. The art gallery was a nice touch. Front desk staff was excellent and accommodating. Bedsheets were clean and crisp.
  : Color scheme of the furnishings is not uplifting. The floor to ceiling gold curtains in the bedrooms were overwhelming for a small room and appear to be not retro but rather old 1970s. Bedroom walls were mostly stripped of decoration. The gray rugs were dirty and dull. Air conditioning was terrible. After you lowered it to cool off the room it shut down as soon as it reached the temperature and then reset itself for a much higher temperature than the desired cooler, lower number, frustrating and uncomfortable. The room was not thoroughly cleaned each day. Floors were not vacuumed and pieces of torn paper were left on the floor. The porcelain sink in the bathroom was chipped and the metal drain was corroded.