Motel 6-Kannapolis NC - Concord

Poor
Traveller Type: family with young children
  : The location was decent and the beds were pretty comfortable. Everything else was terrible!
  : We didn't have a fridge or microwave. I asked about it the first night and was told they would get me one. The next day I still hadn't gotten one and asked again and was basically told too bad because they were short on them, that a bunch of them had broken. So the food I had bought was basically wasted money. There were also roaches so I couldn't just leave anything out. We basically had to go buy something everytime we were hungry which cost more money. The lights on one side of the room didn't work. The sink didn't drain correctly and would fill up faster than it drained. The toilet kept overflowing water onto the floor. We didn't receive any housekeeping. I had to carry my stuff to the front office to get new stuff and was told housekeeping only comes every 3 days. How do 3 people use 2 towels for 3 days? Absurd! Also booked my stay online and there was nothing that said I would have to pay any kind of deposit. When I checked in I found out I had to pay a 50 deposit.

Very Poor
Traveller Type: young couple

Fair
Traveller Type: family with young children

Very Poor
Traveller Type: solo traveller
  : None
  : No refrigerator at all for 5days 3 days to get it replaced with a bad one. The lady's said there no more to even try to used. The one they brought. Was the only run that would try to work No Maintenance Man at all. One young girl manager doing all she should do, run front desk, help elderly lady clean the rooms. Those 2 where the only ones there. Took days each time to get clean towels and toilet paper. I have always stayed there at least every 2 months from anywhere 3days to a week. I feel Motel 6 owes me a free week. Every since June the pool has not been offer neither has the breakfast. But the same $ please let me know . If I don't get comforted. I'll b staying somewhere else when I come back to the end of this month, September. Thank you

Poor
Traveller Type: review category business travellers

Poor
Traveller Type: family with young children

Good
Traveller Type: young couple
  : The size of the handicap room, peace and quite and I can bring my dog.

Wonderful
Traveller Type: young couple
  : The people was very sweet and friendly, great price for our room.
  : The bed was a old bed. And the floor was dirty, I had to use some towels to mop the floors. Cleaning of floors needs improvement.

Pleasant
Traveller Type: young couple
  : I loved that front counter staff was very helpful and the location was nice. The price was good as well.
  : When we got into our room, we immediately noticed the cigarette burns on the bedspread. When we went to go out of the room to grab dinner, our door handle fell off. We felt like that alone is a safety hazard and when we went to bed that night, on top of locking the door we also braced it with a chair. In all honesty, this location is in need of an overdo update from corporate or whomever owns it. You have an amazing location and a staff who goes above and beyond, it's worth the investment.