Honua Kai - Konea 220

Very Good
Traveller Type: review category business travellers
  : Nice and clean property. Loved the large sliding doors.
  : AC was only working in the primary bedroom. Ice maker was broken.

Wonderful
Traveller Type: review category business travellers
  : Location was amazing. Area caters well to families and makes for a very easy, low stress vacation environment. The unit itself was superbly furnished, spacious and well equipped. The pool facilities were excellent, especially the water slide which my daughter loved. Getting down to the beach was really easy and being able to walk along the boardwalk in the evenings and stop in at some of the other resort bars made for excellent sundowner fun!

Very Poor
Traveller Type: family with young children
  : Honua Kai is the best place to stay when you are in Maui, this was our 2nd time staying with them.
  : We had roaches by the kitchen area. So we booked this condo with booking.com but somehow it went with some 3rd party management called VACASA. Vacasa is the worst customer service experience I have ever came across. They charged us some $300 room cleaning fees for 3 nights. My understanding was it will be daily room cleaning or atleast they will replace towels and sheets being in covid scenario, but they did not gave us any extra towels or blankets and said the roomCleaning is for before we arrive and after we checkout, ridiculous. They should mention it correctly what is the room cleaning fees was for. It said the living has sofa bed, but there were no blankets or sheets for the sofa. I called vacasa they kept me on hold for hours and said sorry they cannot help on that, so I went to the front desk and requested them to provide us with a blanket. STRONGLY SUGGESTING EVERYONE PLEASE DO NO BOOK YOUR VACATION WITH VACASA.