Earth Inn Motel - Jackson

Poor
Traveller Type: young couple

Very Poor
Traveller Type: solo traveller
  : I DIDN'T LIKE ANYTHING I ARRIVED AT 3PM THE LADY AT THE DESK SAID I DIDN'T HAVE A BOOKING I TOLD HER I HAVE A CONFIMTION FROM 5TH JULY WITH BOOKING.COM WHICH I SHOWED HER SHE SAID THERE WAS NO RECORD OF MY BOOKING. I AM ALONG TIME CUSTOMER OF BOOKING.COM & I HAVE NEVER BEEN TREATED THIS WAY. I ASKED WHAT SHE CAN DO & SHE TOLD ME POINT BLANK THERE WAS NOTHING SHE COULD DO AS THEY WERE FULLY BOOKED, SHE SUGESTED THAT I TRY ECONOLODGE ACROSS THE HIGHWAY. I DID & THEY WERE BOOKED OUT AS THE JACKSON NATIONAL I KNEW THIS BECAUSE THIS IS WHY I BOOKED WITH YOU 7WEEKS BEFORE THE WERE NO VACANCY IN ANY HOTEL. I WENT TO BOOKINGS.COM & FOUND A VACANCY AT THE TRAVELODGE SPIRIT LAKE SOME 25 MILES AWAY MY CONFIRMATION NUMBER 3892.719.346 PIN2437 I CANCELLED THE EARTH INN WHICH DIDN'T NEED TO DO AS THEY TOLD ME ON ARRIVAL, I HAD NO BOOKING WHY WOULD I BOOK ANOTHER HOTEL THE SAME DATES AS THIS DUMP AT 5PM ON THE17TH AUG????????????. THERE IS NO WAY I WILL BE PAYING ANY CANCELATION FEE. I CALLED INTO THE HOTEL ON SATURDAY WHEN I RECEIVED MESSAGE SAYING THAT THE CANCELATION FEE CAN NOT BE WAIVED. THE OFFICE WOMAN SAID THE HOTEL HADN'T CHARGED ME. IF MY CREDIT CARD HAS BEEN CHARGED, I WILL BE TAKING LEGAL ACTION.

Very Poor
Traveller Type: young couple
  : No one was there to let us in!!!!!!!
  : Unprofessional staff left and didn’t let us in. Had to stay in the car because there was no other options

Very Poor
Traveller Type: solo traveller
  : N/A
  : Do not stay here. Possible scam. I made a non-refundable reservation and turned up only for them to say they had no rooms and that they do not accept Booking.com reservations. They couldn’t check as they don’t use a computer!

Very Poor
Traveller Type: family with young children
  : Nothing. I couldnt stay there because they dont do online reservations.
  : That you guys said i have a reservation and they said i didnt so i had to figure iut where else i was going to stay.

Good
Traveller Type: solo traveller
  : Very friendly staff. Doreen was really sweet! Helpful, cute and reliable. Motel in an oldfashioned style, but in a good way. Everything was there, clean, easy and affordable.
  : Nothing to complain about!

Very Poor
Traveller Type: group
  : Nothing
  : No one was there and a crackhead met us at the door instead of any staff. We immediately left and went to another place because we felt unsafe. The fact that this place even exists as legal lodging is a disgrace.

Disappointing
Traveller Type: review category business travellers

Good
Traveller Type: review category business travellers

Pleasant
Traveller Type: young couple
  : No breakfast
  : Heating options