Island Retreat

Very Poor
Traveller Type: Business Traveler
  : Lots of places to just hang out. Liked the dining room.
  : Condition of the place. Very little matched the description or pictures. There were a couple of safety issues - the dishwasher was covered in mold and the deck had a hole where a board had rotted through. When I say covered in mold I mean the water sprayer, the drain, the pocket where you put soap. We discovered this after eating off the dishes that the previous renters had washed. We ran bleach through it and it was a 5 hr cycle. Still mold in hinges and on the door. Vacasa came and fixed the board middle of the week. The master bath shower didnt work. The left side was only cold and the right side was only hot. A plumber came on Tuesday. Said the left side was going to be out for a while. He fixed the right side so we at least didnt have scalding water. The rest of the shower fixtures like rainfall and body jets couldnt be fixed. Over half of the deck furniture was broken. Vacasa removed them on Wednesday. The cushions for the one remaining chaise on the deck were moldy/dirty making them unusable. The tv in the master bedroom didnt work until vacasa brought a new Roku box and remote on Wednesday. And the owner leaves his Mercedes covered in one of the 3 parking spots despite advertising 3 available spots. Made it a dance moving cars around when a family friend came by for an overnight. Oh yes, the spa isnt a spa. No heat nor jets. Based o. Previous reviews it has been this way for a while. It is an elevated kiddie pool. Vacasa did what they could with a small refund.