Residence Inn Chicago Deerfield

Wonderful
Traveller Type: family with young children
  : The breakfast was super delicious
  : Nothing all good

Very Good
Traveller Type: group

Very Poor
Traveller Type: Traveling as Couple
  : Nothing
  : The deposit

Wonderful
Traveller Type: young couple

Very Good
Traveller Type: family with young children
  : I liked the friendly staff, the breakfast and the wonderful pool. I also appreciated having the kitchen, with the utensils and cookware to make meals. I especially appreciated Michael at the front desk and Diana in the food service area. Everyone was very pleasant.
  : There was no elevator, so it was difficult to carry heavy suitcases and boxes up and down the stairs. The lighting in the room was very poor. My husband needed to bring in an extra lamp and mirror in order to be able to shave. The room had no overhead lighting, so it was constantly dark -- even with the few lights in the room. The time for breakfast was also much shorter than any other Marriott hotel. On weekedays, tbe breakfast ended at 9:00 am (CST). On other properties, breakfast extends until at least 9:30 am. As a result, there was often a rush of people right before 9:00 am, and sometimes, the food for certain items ran out. On one occasion, my husband wasn't able to get the oatmeal. When I made a suggestion about extending breakfast for 30 more minutes on weekdays, I was told that this policy could not be changed. We also had a problem with a terrible vomit smell before the doorway of the upstairs loft bathroom. We had a service person attempt to clean up the area three times, but the smell lingered. On another occasion, the toilet upstairs flooded, and the water then poured down into the first floor bathroom. The toilets were also very low. It took another call to fix this situation. The staff was very pleasant. Our room was a bit challenging.

Good
Traveller Type: family with young children
  : Location, breakfast, clean rooms
  : The 2nd bedroom is a loft and the bed was certainly not a queen size - at best a full size. The sofa bed was bare and you could feel the springs. The main bedroom had little to no natural light.I think the room description should be updated - it's not a 2 bedroom place but a main and loft bedroom.

Fair
Traveller Type: review category business travellers
  : The location was good. The area was perfect; the roads were quiet and not noisy. It was a safe neighborhood.
  : The smell in the room was horrible. And the noise from the bathroom was annoying. After bath time or after flashing the water, you would hear an annoying loud sound for a few minutes until it calm down.