Hampton Inn Dalton

Very Poor
Traveller Type: family with young children
  : The facility was clean. I did not see other than the lobby area.
  : I completely understand there was an Internet outage. But the fact we had already booked and paid for a room and we arrived around 1 AM. The staff that was at the front desk was completely rude and unwilling to help all she could say was she couldn’t give us a room due to not being able to get in her system. When I asked her what me and my three kids were supposed to do considering she had the money That I had spent for a room all she did was stand there and shrug her shoulders. So after driving for five hours at 1 AM, I had to figure out what me and my kids were gonna do. The lady who was working the desk proceeded to tell me that all the hotels in the area were also down so there was no need in trying other places. Needless to say I drove up the hill to holiday inn and they were able to give me and my kids a room. I understand if systems are down, but the lady was completely unwilling to help and was very rude about it. All in all, that’s what I did not appreciate

Fair
Traveller Type: young couple
  : Close to everything
  : Killed 2 spiders on the walls of the room, and found 4 small worms (3 dead ? in bathroom and 1 in corner of room by the door). Would have complained and left but too tired. The drain in the shower so slow it filled half way up the tub during shower. There was a used bath towel hanging on the bathroom door. However, bed was comfortable.