Hampton Inn & Suites Bay City

Wonderful
Traveller Type: family with young children
  : The rooms were clean and the location for my needs was perfect. The breakfast bar was good. Loved the little snack bar by the check in counter! The air conditioner worked great! The lady doing the checkout was friendly. The mini fridge worked well. The water pressure in the room was good. Plenty of towels and hand towels to use. There is a little coffee station provided.
  : It was awkward silence when I was checking in - it was a late check in but still felt very Awkward as the check-in clerk silently looked for our reservation. No conversation - not even something as simple as a hello or welcome to... or let look for your reservation, how was your travel - it was just silent. There was a small conversation to let me know where our room was and that was it. We were not a fan of the singular door for the closet and the bathroom - it was very inconvenient. The pool water needed to be cleaned, refreshened.

Very Poor
Traveller Type: young couple