Extended Stay America Suites - San Jose - Santa Clara

Poor
Traveller Type: young couple
  : Great location. wifi is good. Coffee okay. Breakfast? Basic grab-n-go muffin, add hot water oatmeal, and they close at 9:30am, and run out of coffee and hot water. Most of the staff made an effort to be kind and professional, weirdly, one guy hung up on my husband when he asked for dishware, see below for more details.
  : The location is good, although the train blows horns as it goes by. The kitchen had no dishes or cookware, but the sign said they would deliver if needed, so we asked for it. That was a joke; my husband called the desk to ask, but the guy said nothing was available and hung up. My husband walked downstairs to confirm; the guy brought a dish rack, one dessert plate, a fork, a plastic glass, one pan w/lid, and a spatula. Needless to say, we made the best of it and had a good laugh. For OVER $250 a night, advertises $127, three flat pillows, lack of kitchenware,...I feel a bit ripped off.

Wonderful
Traveller Type: family with young children

Fair
Traveller Type: young couple
  : Close to the Levi’s stadium and had a kitchen
  : Very out dated and had ants on roof so when I was showering I had ants fall on me. Stained linens and bathroom