Hampton Inn Albany-Wolf Road

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: young couple

Good
Traveller Type: family with young children
  : The breakfast was very disappointing. The bread was dry and the bread container was almost empty, the loaf/cake was not fresh. Poor choice of eggs. The room had two large beds and one desk chair. In theory, there could be four people in the room. Look for the error?

Poor
Traveller Type: family with young children
  : No good emotion to write good thing
  : I don't know the problem is resulted by the hotel or the booking.com. I made the reservation for two-queen-size-bed room ahead of one month. When I went to the hotel at night 10 pm. The staff told me, Probably the booking company changed my room. They didn't have more this type of room for us. I had to call the booing company. It is also very terrible service. The staff promised to find a similar hotel for us and asked me to wait for 10 mins for his callback. After ten and ten more mins, nobody called me. Now it was 11:00 PM at night, staying in the parking lot with my kids and called the booking company again. And I expressed my anger and eventually accepted a worse solution (three people slept on one bed and one slept on added bed ). How a big joke for the service of the Hampton and booking.com.

Good
Traveller Type: family with young children
  : Availability of King plus sofa bed. Waffles for breakfast.
  : There were no pillows available for the family member that slept on the sofa bed.